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Login Help

Logging in on your iPhone

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Tap the Reset Password link from your email.

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You will be taken to a page to verify your phone number. Ensure that your phone number is correct.

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Wait to receive your VERIFICATION CODE via text message.

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Enter the VERIFICATION CODE sent to your phone and tap VERIFY.

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Set your PASSWORD using the requirements. 

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Enter your PASSWORD and tap CONTINUE.

Did you receive a message saying there is no associated InsightPro account?

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Select the option to download the InsightPro app in the App Store.

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Tap GET.

 

Note: You may need to enter your Apple ID & password.

Need help with your Apple ID?
Need help with your Apple password?

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Tap OPEN to  launch the InsightPro app.

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Enter your email or mobile phone number and tap CONTINUE.

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Enter the VERIFICATION CODE sent to your phone and tap VERIFY.

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Enter your PASSWORD and click LOGIN.

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Please accept the TERMS & CONDITIONS and the PRIVACY POLICY by tapping I Agree.

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Enjoy taking control of your health as the app guides you through your clinical study!

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Enjoy taking control of your health as the app guides you through your clinical study!

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Enjoy taking control of your health as the app guides you through your clinical study!

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Android users get login help here.

Additional Help

 
 
How do I sign up for the InsightPro™ app?

You will receive a QR code from your WOC nurse. 


 
What if I didn’t receive an email invitation?

If you did not receive a text message inviting you to download InsightPro™ after registration, try to Reset Password from the Login Help? link from the Login screen and enter your email or mobile phone number and tap Reset Password

If you need further assistance, please send an email to support@insightpro.app.

What if I do not want to use my smartphone, can I log into InsightPro™ from my computer?

No, we do not have a web portal to log into InsightPro™ from your computer.


 

Can I use the InsightPro™ app on my tablet?

Absolutely! Some helpful hints—

  1. Follow the instructions above for using an iPad or click here for Android device instructions.

  2. Make sure you are logged into the App Store or Google Play on your iPad/tablet and search for InsightPro™.

  3. Download InsightPro™ to your iPad or tablet.

  4. Sign in using either your email or mobile phone number.

 

How can I reset my password?

From the mobile phone app, tap LOGIN, enter the email address or mobile phone number associated with your InsightPro™ account and tap Forgot your password? Follow the instructions sent to you.

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Tap Login Help? and select Reset Password.  Enter the email address or mobile phone number associated with your InsightPro™ account and tap Reset Password.

I tried resetting my password and received a message telling me there is no associated InsightPro™ account.

Your account may be under a different email address or mobile phone number. Try resetting your password again using another email address or mobile phone number that may be associated with your app account. If you're still having issues, please email support@insightpro.app

Still need help?

Our team is happy to help. Send an email to support@insightpro.app for more assistance.

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