Driving healthcare advancement with applications that collect real, actionable data
Higgs Boson Health is creating healthcare platforms that increase patient engagement, collect reliable data and make healthcare more effective for patients, providers, and healthcare technology companies.
Logging in on the web
Patients love receiving the automatic reminders sent by the CareConvoy mobile app and find that they help keep them on track for their procedures.
View instructions for logging into CareConvoy on your iPhone or your Android phone.
However, if you do not wish to download the mobile app, you can still benefit from logging into CareConvoy on the web to view educational content and other materials.
Instructions
If you would like to still log in on the web and you received an email invitation, please follow these instructions:
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Click the SET PASSWORD button from your email.
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Create a memorable password following the requirements and click SUBMIT.
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Go to mycareconvoy.com on your web browser.
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Sign in using your email address and your new password.
If you would like to still log in on the web and you received a text message invitation, please follow these instructions:
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Go to mycareconvoy.com on your web browser.
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Click RESET PASSWORD.
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Enter your mobile number and click the RESET PASSWORD button.
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Tap the reset password link sent to your phone via text message.
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Create a memorable password following the requirements and click SUBMIT.
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Go back to mycareconvoy.com on your web browser and sign in using your mobile phone number and your new password.
Have other questions?
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What if I didn’t receive a text message invitation?
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I received a text message invitation – how can I reset my password on my computer?
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I received an email invitation – how can I reset my password on my computer?
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I tried resetting my password and received a message telling me there is no associated CareConvoy account.
What if I didn't receive an email or a text message?
If you cannot find an email invitation, try checking your SPAM folder. Some medical practices do not send your invitation until about a month before your scheduled procedure. You may receive your invitation via text or email at that time.
I received a text message invitation – how can I reset my password on my computer?
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Go to mycareconvoy.com on your web browser.
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Click RESET PASSWORD.
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Enter your mobile number and click the RESET PASSWORD button.
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Tap the reset password link sent to your phone via text message.
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Create a memorable password following the requirements and click SUBMIT.
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Go back to mycareconvoy.com on your web browser and sign in using your mobile phone number and your new password.
I received an email invitation – how can I reset my password on my computer?
-
Go to mycareconvoy.com on your web browser.
-
Click RESET PASSWORD.
-
Enter your email address and click the RESET PASSWORD button.
-
Tap the reset password link sent to your phone via text message.
-
Create a memorable password following the requirements and click SUBMIT.
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Go back to mycareconvoy.com on your web browser and sign in using your email address and your new password.
I tried resetting my password and received a message telling me there is no associated CareConvoy account.
Your account may be under a different email address or mobile phone number. Try resetting your password again using the email address or mobile phone number your doctor’s office would have on file.
Still need help?
Our team is happy to help. Send an email to support@mycareconvoy.com for more assistance.