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  • CareConvoy AI - Learn About Our Agentics Solution for Complex Surgical & Medical Interventions

    Our agentics solution supports workflows for complex surgical and medical interventions with intelligent automation via AI-powered, integrated voice agents. Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us Learn about our very effective UI design that drives patients to find their ideal treatment site within minutes and move forward along their care pathway. Build vs. Buy: A Strategic Decision for Healthcare Companies in Developing Patient-Facing Apps First name* Last name* Email* Company name* I would like to receive updates from Higgs Boson Health regarding news, events, and product offerings. Submit White Paper: CareConvoy AI Overview Considering agentics? Our newest product offering supports workflows for complex surgical and medical interventions with intelligent automation via AI-powered, integrated voice agents. Fill out the form and we'll send you a PDF copy. First name* Last name* Email* Company name* I would like to receive updates from Higgs Boson Health regarding news, events, and product offerings. Submit

  • The Role of Customized Digital Health Solutions in Medical Device Implant Outcomes

    Remote monitoring and support that improves patient outcomes and satisfaction for medical device implants. Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us Discover how a patient-centric digital companion can significantly improve patient outcomes and long-term satisfaction for medical device implants. The Need for a Patient-Centric Digital Companion for Medical Device Implants The Need for a Patient-Centric Digital Companion for Medical Device Implants Discover how a patient-centric digital companion can significantly improve patient outcomes and long-term satisfaction for medical device implants. First name* Last name* Email* Company name* I would like to receive updates from Higgs Boson Health regarding news, events, and product offerings. Submit

  • Clinical Trials | Higgs Boson Health

    Enhance trial efficiency with secure data collection, real-time patient monitoring, and compliant patient documentation. Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us CareConvoy360 Brings Clinical Trial Support Full Circle: For Patients, Sites, and Your Research Team CareConvoy360 Brings Clinical Trial Support Full Circle: For Patients, Sites, and Your Research Team Activate your clinical trial participants and scale your data collection like never before with our innovative patient-centric digital companion, CareConvoy360. Our platform features all the functionality you’ve come to expect with remote clinical trial management systems, except now you can also seamlessly support your patients through the entire clinical trial experience and unlock incredible value for your team. Higher Recruitment Numbers and Diversity Increase recruitment numbers and attract a more diverse participant pool thanks to the flexibility and inclusiveness of remote trial participation. Reduced Recruitment Costs If your commercial team uses CareConvoy Canvas, easily identify and invite relevant trial participants from your existing patient population on that platform. Reduced Participant Burden Minimize the need for travel and taking time off work, making trial participation more convenient for patients. Enhanced Engagement Keep patients engaged throughout the entire clinical trial, ensuring adherence to protocols and smooth trial progression to completion. HIGHER RECRUITMENT NUMBERS AND DIVERSITY Increase recruitment numbers and attract a more diverse participant pool thanks to the flexibility and inclusiveness of remote trial participation. REDUCED RECRUITMENT COSTS If your commercial team uses CareConvoy Canvas, easily identify and invite relevant trial participants from your existing patient population on that platform. REDUCED PARTICIPANT BURDEN Minimize the need for travel and taking time off work, making trial participation more convenient for patients. ENHANCED ENGAGEMENT Keep patients engaged throughout the entire clinical trial, ensuring adherence to protocols and smooth trial progression to completion. Learn More Industry-Leading App User Retention Our industry-leading app user retention rates mean you can keep trial participants engaged and more likely to complete their trial. User retention is critical for ensuring patients stay compliant with the study and complete time-sensitive surveys for your team. High retention leads to high compliance, better health outcomes, more comprehensive data collection, and higher rates of trial success. Industry-Leading App User Retention Our industry-leading app user retention rates mean you can keep trial participants engaged and more likely to complete their trial. User retention is critical for ensuring patients stay compliant with the study and complete time-sensitive surveys for your team. High retention leads to high compliance, better health outcomes, more comprehensive data collection, and higher rates of trial success. 5.7x Higher Retention at Day 7 Compared to the average retention rate of the top 10% of health and fitness apps in the United States. 7.6x Higher Retention at Day 30 Compared to the average retention rate of the top 10% of health and fitness apps in the United States. CareConvoy360 Supports Every Aspect of Clinical Trials Activate sites faster and start trials sooner. Keep sites aligned with single-source, standardized procedures and seamless communication. Reduce administrative burden and costs with automated onboarding and re-consent actions. Unlock accurate and consistent data at scale as the patient app keeps participants enrolled, informed, and engaged. From audit trails to outcomes reporting, your research team and sites will have convenient access to the data they need. Ready to learn how CareConvoy360 can work for your clinical trials? Request a Demo CareConvoy Canvas Supports Every Step of the Patient Journey Activate sites faster and start trials sooner. Keep sites aligned with single-source, standardized procedures and seamless communication. Reduce administrative burden and costs with automated onboarding and re-consent actions. Unlock accurate and consistent data at scale as the patient app keeps participants enrolled, informed, and engaged. From audit trails to outcomes reporting, your research team and sites will have convenient access to the data they need.

  • Optimizing Decentralized Clinical Trials with Digital Technology

    How leveraging a digital companion can increase accessibility and enhance data collection in remote clinical trials. Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us How a Digital Companion Transforms Your Clinical Trials See how a digital health companion lessens the burden of clinical trial management for CROs by streamlining participant recruitment and engagement, ultimately boosting your study’s success. First name* Last name* Email* Company name* I would like to receive updates from Higgs Boson Health regarding news, events, and product offerings. Submit How a Digital Companion Transforms Your Clinical Trials See how a digital health companion lessens the burden of clinical trial management for CROs by streamlining participant recruitment and engagement, ultimately boosting your study’s success. First name* Last name* Email* Company name* I would like to receive updates from Higgs Boson Health regarding news, events, and product offerings. Submit

  • Achieve Unmatched User Retention with CareConvoy Canvas

    How patients stay involved in their treatment with an industry-leading user retention rate.  Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us Achieve Unmatched User Retention with CareConvoy Canvas Learn more about the industry-leading app user retention rate that we have accomplished with CareConvoy Canvas. Achieve Unmatched User Retention with CareConvoy Canvas Learn more about the industry-leading app user retention rate that we have accomplished with CareConvoy Canvas. First name* Last name* Email* Company name* I would like to receive updates from Higgs Boson Health regarding news, events, and product offerings. Submit

  • How a Digital Companion Improves Quality of Life with Home-Use Medical Devices

    How a patient-centric digital health companion can improve quality of life for patients managing home-use medical device treatments. Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us Empowering Patients with Home-Use Medical Devices Learn how a digital health companion can improve quality of life for patients managing home-use medical products. Empowering Patients with Home-Use Medical Devices Learn how a digital health companion can improve quality of life for patients managing home-use medical products. First name* Last name* Email* Company name* I would like to receive updates from Higgs Boson Health regarding news, events, and product offerings. Submit

  • Medical Devices | Higgs Boson Health

    Complete care pathway support for medical devices. Connect patients with reps, collect data for longitudinal insights, and enhance clinical outcomes. Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us We're Transforming Patient Care for Medical Device Companies Spinal Cord Stimulation Ostomy Care High Intensity Focused Ultrasound 293% More Engagement with Patients Using Medical Devices at Home We enable our customers to engage with their patients long-term and with higher frequency. Our digital companion platform can stay with patients for as many years as their care pathway continues. 107% More Opt-Ins for Marketing Consent Bolster your brand loyalty base, brand trust, and direct marketing efforts with a highly-engaged and expanded recipient list. App users who engage with your company on our CareConvoy Canvas platform are more open to receiving direct marketing. 30% of Patients Convert to Site Selection Once patients log into the app, the platform's UI efficiently and effectively moves patients forward toward treatment. We tend to see about a third of app users convert on this critical step toward receiving care. Patients Select a Treatment Site in Under 10 Minutes We've streamlined the process for connecting your potential patients to a treatment center. On average, patients identify and connect with a relevant treatment site within minutes of using our app for the first time. And Patients Are More Likely to Advance to Permanent Implant Similarly, patients who use CareConvoy Canvas during their medical device trial are consistently more likely to move forward with getting a permanent device implant compared to patients in the same trial at the same treatment site who do not use the platform. Patients Are Over 10% More Likely to Have a Successful Trial Our customers repeatedly find that patients are more likely to have a successful trial with their medical devices when they use CareConvoy Canvas during their evaluation period. Proven Success Across Diverse Use Cases Proven Success Across Diverse Use Cases The HBH Differentiators Our CareConvoy Canvas solution offers unparalleled customizability, ensuring it meets the unique needs of your medical device and the patient experience with your care pathway. When you implement our patient-centric platform to fit your specific product and patient requirements, you can expect: Spinal Cord Stimulation Patients Are Over 10% More Likely to Have a Successful Trial Our customers repeatedly find that patients are more likely to have a successful trial with their medical devices when they use CareConvoy Canvas during their evaluation period. And Patients Are More Likely to Advance to Permanent Implant Similarly, patients who use CareConvoy Canvas during their medical device trial are consistently more likely to move forward with getting a permanent device implant compared to patients in the same trial at the same treatment site who do not use the platform. Ostomy Care 293% More Engagement with Patients Using Medical Devices at Home We enable our customers to engage with their patients long-term and with higher frequency. Our digital companion platform can stay with patients for as many years as their care pathway continues. 107% More Opt-Ins for Marketing Consent Bolster your brand loyalty base, brand trust, and direct marketing efforts with a highly-engaged and expanded recipient list. App users who engage with your company on our CareConvoy Canvas platform are more open to receiving direct marketing. High Intensity Focused Ultrasound Patients Select a Treatment Site in Under 10 Minutes We've streamlined the process for connecting your potential patients to a treatment center. On average, patients identify and connect with a relevant treatment site within minutes of using our app for the first time. 30% of Patients Convert to Site Selection Once patients log into the app, the platform's UI efficiently and effectively moves patients forward toward treatment. We tend to see about a third of app users convert on this critical step toward receiving care. Ready to learn how CareConvoy Canvas can work for your company? Request a Demo We're Transforming Patient Care for Medical Device Companies Unlock the full potential of your medical device offerings with our customizable digital companion platform, CareConvoy Canvas. Tailored to fit the specific needs of your company and patients, our platform streamlines care pathways, improves patient outcomes, and boosts your ROI. Whether your goal is better patient engagement, increasing care plan adherence, or scaling data collection, our solution is designed to deliver measurable results that fit your needs. Learn More CareConvoy Canvas Supports Every Step of the Patient Journey Provide transparency that informs and sets expectations. Enable patients to connect with a provider to evaluate your therapy. Prepare patients for their procedure and the recovery process. Engage them frequently to monitor their progress with your device. Convert highly-engaged patients into advocates to assist those in the previous stages. CareConvoy Canvas Supports Every Step of the Patient Journey RESEARCH & CONSIDERATION Provide transparency that informs and sets expectations. ACTIVATION/CONVERSION Enable patients to connect with a provider to evaluate your therapy. PREPARATION & COMPLIANCE Prepare patients for their procedure and the recovery process. Engage them frequently to monitor their progress with your device. ADVOCACY Convert highly-engaged patients into advocates to assist those in the previous stages. Streamlined processes and improved patient adherence lead to higher success rates and increased profitability. Clear ROI Our platform adapts to every medical device and care pathway, making it a versatile tool to match your use case and your branding. Custom, Branded Solutions Gain access to invaluable data on patient progress and treatment efficacy, helping you make informed, data-driven decisions. Real-Time Insights Build lasting relationships with your patients through continuous engagement and personalized care. Strengthened Brand Loyalty

  • Terms of Use | Higgs Boson Health

    Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us Terms of Use Welcome, and thank you for your interest in HiggsBoson Inc. (“Higgs Boson,” “we,” or “us”) and our website at www.higgsbosonhealth.com , along with our related websites, networks, applications, CareConvoy AI Powered voice and video Virtual Agents, and mobile applications (collectively, the “Application”). All users of the Application and all related products, documentation and services (collectively, the "Service"), are subject to the following terms and conditions of use (these "Terms of Use"). These Terms of Use are a legally binding contract between you and Higgs Boson regarding your use of the Service. OUR SERVICE IS NOT INTENDED FOR EMERGENCY SITUATIONS. IN THE EVENT OF A MEDICAL EMERGENCY, PLEASE CALL 911 OR APPROPRIATE EMERGENCY RESPONDERS. PLEASE READ THE FOLLOWING TERMS CAREFULLY. By clicking "I Accept" or by downloading the Application and registering for, accessing or using the Service, you agree that you have read, understand, and agree to be bound by these Terms of Use, as amended from time to time, and agree to be bound by the CareConvoy Privacy Policy in addition. If you do not wish to agree to these Terms of Use and/or the CareConvoy Privacy Policy, do not access or use any part of the Service. 1. Definitions (a) Authorized Individuals. An Authorized Individual is an individual whom you authorize to access your account on your behalf, and may include family members, caregivers and other support team members. (b) Authorized Individual-Representative. An Authorized Individual-Representative is an individual who has authority to create and manage an account on behalf of a Dependent and may include a parent, guardian, or other legal representative. (c) Dependent. A Dependent is a minor child or other individual for whom an Authorized Individual-Representative is the legal representative. (d) Personal Information. Personally-identifying information, including your name, mobile number, address and includes any health information and other unique identifiers. (e) Authorized Provider. A healthcare provider, healthcare practice, or hospital that you authorize to provide and receive information about you and your personal medical needs, events and questions, which may include personal health information, through the Application and Service. 2. Legal Agreement The Application and Service is provided by Higgs Boson, Inc, 114 Swift Ave, Durham NC 27705 ("Company"). All references to Company include its subsidiaries or affiliates involved in providing the Service. Your use of the Service is subject to these Terms of Use, the CareConvoy Privacy Policy, and such other terms as you may agree to from time to time. Company may change these Terms of Use at any time by posting the amended Terms of Use on the Application and/or providing a notice to you through the Service. If you do not agree to the Terms of Use as amended, you must stop using the Service and cancel your account. Your continued use of the Service after the date the amended Terms of Use is posted will constitute your acceptance of the amended Terms of Use. The Service is made available only to individuals who are at least 18 years old. If you are less than 18 years old, an Authorized Individual Representative may register and establish an account for your use. 3. Your Account; Authorized Individuals You must provide accurate and complete registration information when you register to use the Service. You are responsible for the security of your userid and/or passwords and for any use of your account using such userid or passwords. You agree to notify us promptly of any unauthorized access to or use of your account. Company reserves the right in its sole discretion to determine who may qualify for an account and reserves the right to reject or revoke any account at any time without liability. Company may enable you to create accounts for minors or other members of your family over whom you have legal authority. You may only do so if you are the Authorized Individual-Representative, and by doing so, you certify that you have such authority. Company may enable you to give access to your account to Authorized Individuals. When you give access to an Authorized Individual, you grant permission to such Authorized Individual to access the information contained within, communicate with your Authorized Providers and/or perform certain other actions through, the Service. You also may permit your Authorized Providers to communicate with such Authorized Individuals about your health status through the Service. You will be solely responsible for all use of the Service by such Authorized Individuals and may remove or add Authorized Individuals through the Application. 4. Use of the Service The Service is provided to you for your personal use. The Service is intended to help you obtain information about your upcoming medical procedure or surgery and manage the process of preparing for and recovering from such procedure or surgery. You understand and agree that the Service is intended only as a tool and includes general information regarding your procedure or surgery, including common questions and issues, but that the information may not address any specific questions or issues specific to your individual medical condition. You may use the Service to receive in-app notifications from your Authorized Provider or other third parties. Company may also utilize the Service to send you notifications relating to your use of the Service, including reminders and customer service notifications, including notifications relating to any potential data breach and you hereby agree to receipt of such Company messages. If you are accessing the Service as an Authorized Provider or Authorized Individual, you acknowledge and agree that your use of the Service is under the account of and for the benefit of the registered user. You agree to comply with these Terms of Use in connection with your use of the Service. 5. User Information You may provide certain Personal Information directly including during the registration process and through use of the Service. When you provide Personal Information through the Service, you provide Company authorization to use and distribute it in connection with the Service, including forwarding such information and allowing access to such information to your Authorized Users and Authorized Providers. Company will use Personal Information only as permitted by the CareConvoy Privacy Policy, these Terms of Use, the terms of any applicable business associate agreement (as described herein), and applicable law. Company is committed to protecting your personal information and employs a variety of security technologies and procedures to help protect your information from unauthorized access, use, and disclosure. Some of our users may be "covered entities" as defined in and for the purposes of the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and the Health Information Technology for Economic and Clinical Health of 2009 ("HITECH") and the regulations adopted thereunder (collectively and as may be amended "Health Privacy Laws"). If we store, process or transmit individually identifiable health information (as defined under the Health Privacy Laws) on behalf of a covered entity, we may do so as "business associate" and as set forth in a separate business associate or provider agreement. In such cases, Company is obligated to treat the individually identifiable health information in accordance with the applicable Health Privacy Laws. If you are not a covered entity and you are registering for the Service for your own personal use and not in connection with a covered entity (e.g., a hospital or physician/physician practice), you understand and agree that Company is not a healthcare provider or other "covered entity" for the purposes of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and that Personal Information provided by you to Company or through the Service will not be subject to HIPAA requirements or deemed Protected Health Information for such purposes; provided, however, if you are registering for the Service in connection with health care services to be provided by a covered entity, as a business associate of such covered entity, Company is obligated to treat any individually identifiable health information provided by you to Company or through the Service (and any other individually identifiable health information created, received, maintained, or transmitted by Company on behalf of a covered entity) in accordance with the applicable Health Privacy Laws. You shall retain ownership of all information and data you provide to Company through the Service, including without limitation, any Personal Information and other text, graphics, audio, video, photographs and other materials you may store, post, distribute or provide through the Service ("User Content"). You are solely responsible for your User Content. You hereby grant to Company the right to use and access the User Content as necessary or appropriate for the provision of the Service, including the reproduction, display, modification and distribution of the User Content through the Service. Additionally, we collect demographic information through forms on our website, including our Contact Us and Book a Demo forms. This information is used solely for marketing purposes related to our Service and for responding to inquiries from individuals who contact us. We use this data to better understand our audience, tailor our marketing efforts to meet their needs and preferences, and ensure we provide timely and relevant responses to inquiries. Your demographic information is kept confidential and is not shared with any third parties except as necessary to provide our services. By providing your demographic information, you consent to its use for these purposes. 6. Provider Access As part of the Service, you may authorize and designate one or more Authorized Providers to receive and provide Personal Information about you, which may include personal health information and questions and information regarding your medical status, medical procedure(s) and recovery. You may use the Service to share certain Personal Information with such Authorized Providers. You may use the Service to communicate with such Authorized Providers. You understand that any decision to use the Service in such ways is entirely voluntary. You understand that if you authorize an Authorized Provider to access your Personal Information in the Service and communicate with you via the Service that Authorized Provider may permit its/his/her staff and other authorized users within its/his/her facility or office to use the Service to access your Personal Information and communicate with you as well. You acknowledge and agree that Company is not responsible for any Authorized Provider misidentifying itself or any misuse of the data by such Authorized Providers or their authorized personnel. Company's sole liability and sole responsibility shall be to discontinue access to your account by any entity or individual which Company learns misidentified itself/himself/herself or is otherwise misusing your Personal Information or account. You may revoke any Authorized Provider's, other third-party's, or Authorized Individual's permission to (a) communicate with you through the Service; (b) access your information or account through the Service; or (c) receive or provide Personal Information to your account through the Service. However, copies of all of your Personal Information previously disclosed to such Authorized Providers, third parties, or Authorized Individuals may be retained by such persons or entities. Company cannot, and has no obligation to, remove such information from the Authorized Providers, third-parties, or Authorized Individuals. Company is relying on you to review and assess the qualifications of your Authorized Providers and to make appropriate decisions with respect to Authorized Individuals. Company does not examine the credentials of, perform background checks on, or give its endorsement to any Authorized Provider or Authorized Individual. 7. Authorized Individuals You may grant access to your CareConvoy account to one or more Authorized Individuals. You may grant an Authorized Individual access to your CareConvoy account by specifically authorizing CareConvoy to permit access by such Authorized Individual to your CareConvoy account. When you grant access to an Authorized Individual, you may manage the level of access and/or control the Authorized Individual may have with respect to your account through the Service. You acknowledge and agree that: (a) you are solely responsible for verifying the identity of, and monitoring the use by, any Authorized Individual you select; and (b) Company has no responsibility or liability in connection with any access to, or use of, your account and information by any Authorized Individual. 8. Fees During Company’s beta and evaluation period, Company may provide the Service to users free of charge. However, Company reserves the right to establish fees for your continued use of the Service at any time upon written or electronic notice. All new fees, if any, will be posted in appropriate locations on the Service. Company reserves the right to change its fees, if any, from time to time in its discretion. If Company establishes fees for use of the Service, you understand and agree that your access to and use of the Service may be terminated if you do not agree to pay such fees. Regardless of whether Company provides the Service free of charge or in consideration for the payment of fees, you will be solely responsible for any internet and wireless access required to use the Service and for the cost of all carrier and data access charges imposed by your service provider. 9. Company Proprietary Rights Company and its licensors own all proprietary rights to the Application and the Service and all content and technology related thereto, except for Personal Information. Company grants you a personal, revocable, non-assignable, and non-exclusive license to download the Application to your personal mobile device and to use the Service in accordance with these Terms of Use. You may use the Application and Service solely for your own personal use (or if you are an Authorized Provider or Authorized Individual, on behalf of the applicable patient-user) and you shall not license, sublicense, copy, modify, create derivative works of, publicly display or perform, republish, store, transmit or distribute any of the Application or any other proprietary content or material in the Service without the prior written consent of Company. You are not permitted to access or use the Service in order to monitor its availability, performance or functionality, for any benchmarking purposes or to build a competitive product or service. Except as expressly set forth herein, you have no right, title or license to any of Company' or its licensors' intellectual property. 10. Restrictions on Use Your use of the Service and any content accessed or submitted through the Service must comply with all applicable laws, regulations and ordinances, including any laws regarding the export of data or software. Specifically you agree not to do any of the following: (a) upload to or transmit on the Service any defamatory, indecent, obscene, harassing, violent or otherwise objectionable material, or any material that is, or may be, protected by copyright, without permission from the copyright owner; (b) use the Service to violate the legal rights (including the rights of publicity and privacy) of others or to violate the laws of any jurisdiction; (c) intercept or attempt to intercept electronic mail or messages not intended for you; (d) misrepresent an affiliation with any person or organization; (e) upload to or transmit on the Service any advertisements or solicitations of business; (f) restrict or inhibit use of the Service by others; (g) upload or otherwise transmit files that contain a virus or corrupted data; (h) collect information about others (including e-mail addresses or mobile numbers) without their consent; (i) access or attempt to access any account or other user information to which you do not have permission; (j) create, transmit, or display User Content or other health or other information that you do not own or do not have the right to use; (k) post or send "spam," transmit chain letters or engage in other similar activities; (l) advocate illegal activity or discuss an intent to commit an illegal act; (m) disobey any policy or regulations, including any code of conduct or other guidelines, established from time to time regarding use of this Service or any networks connected to this Service; (n) upload to or transmit on the Service any hyperlinks to other sites that contain content that falls within the descriptions set forth in this Section; or (o) engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by Company, may harm Company or users of the Service or expose them to liability. You further agree that you will not: (i) use any device, software or routine that interferes with the proper working of the Service, (ii) attempt to interfere with the proper working of the Service, (iii) take any action that imposes an unreasonable or disproportionately large load on Company' infrastructure, or (iv) access, reload or "refresh" transactional pages, or make any other request to transactional servers, more than once during any three (3) second interval. 11. Maintenance and Support Company may make available to you from time to time at no additional charge, updates, revisions and new versions of the Application, and you agree to accept all such updates, revisions and versions. All updates, modification, revisions and new versions of the Application will be subject to these Terms of Use. Company will provide reasonable telephone or email support for use of the Service and use reasonable efforts to maintain availability of the Service. You understand and agree that from time to time the Application and Service may be unavailable due to maintenance or technical issues. 12. Modification and Termination Company may place limits on, modify, suspend or terminate all or any portion of the Service at any time without prior notice. Additionally, notwithstanding the rights you may have to your Personal Information, Company may cancel your account and delete all data associated with your account at any time, and without notice, if we deem that you have violated these Terms of Use. The connection to and access by your Authorized Provider may be modified, suspended, or terminated by your Authorized Provider at any time and without notice, however, you will still have access to your CareConvoy account. You are solely responsible for maintaining your own copies of any Personal Information or other data maintained within the Service or of any communications received through the Service. Company assumes no liability for any information removed from the Service. Company also has the right to maintain and/or destroy all data associated with your account in accordance with its then current document retention and destruction policies. The Service is made available to you in support of one or more specific medical or healthcare procedures. Upon the completion of such procedure, your right to use and access the Service will terminate. Upon any termination of your access to the Service, you must cease all use of the Service. You also have the right to terminate your CareConvoy account. You may delete your CareConvoy account at any time by using the functions available through the Service and deleting the Application from your mobile device. 13. Not Medical Advice YOU ACKNOWLEDGE AND AGREE THAT NEITHER COMPANY NOR THE SERVICE OFFERS MEDICAL ADVICE. ANY CONTENT OR DATA ACCESSED THROUGH THE SERVICE IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT A SUBSTITUTE FOR THE PROFESSIONAL JUDGMENT OF HEALTH CARE PROVIDERS IN DIAGNOSING AND TREATING PATIENTS. COMPANY, ITS LICENSORS AND SERVICE PROVIDERS ARE NOT RESPONSIBLE FOR THE ACCURACY, TIMELINESS, OR COMPLETENESS OF YOUR PERSONAL INFORMATION, OR FOR ANY RELIANCE BY YOU OR ANY MEDICAL PROFESSIONAL ON YOUR PERSONAL INFORMATION WITHIN CARECONVOY. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER BEFORE FOLLOWING OR CHANGING ANY TREATMENT OR REGIMEN. ONLY YOUR DOCTOR CAN PROVIDE YOU WITH ADVICE ON WHAT IS SAFE, APPROPRIATE AND EFFECTIVE FOR YOU. IF YOU HAVE ANY QUESTIONS REGARDING YOUR PROCEDURE, TREATMENT, RECOVERY OR HEALTHCARE, PLEASE CONTACT YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER. DO NOT DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF CONTENT ON THE SERVICE. THE APPLICATION AND CONTENT PROVIDED ON THE SERVICE SHOULD BE USED IN CONCERT WITH YOUR PHYSICIAN OR HEALTHCARE PROVIDER. USE OF THE SERVICE IS SOLELY AT YOUR OWN RISK AND COMPANY IS NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND THAT MAY RESULT FROM YOUR USE OF THE SERVICE OR RELIANCE ON ANY CONTENT MADE AVAILABLE TO YOU THROUGH THE SERVICE. 14. Exclusion of Warranties THE APPLICATION AND SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY DOES NOT WARRANT THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION OR BE ERROR-FREE OR THAT THE SERVICE WILL BE TOTALLY SECURE. COMPANY WILL NOT BE LIABLE FOR ANY LOSS OR THEFT OF PERSONAL INFORMATION OR DATA TO THE EXTENT SUCH INFORMATION OR DATA IS BEING TRANSMITTED OVER THE INTERNET OR OTHER MEDIUM BEYOND THE CONTROL OR JURISDICTION OF COMPANY. NEITHER COMPANY NOR ANY OF COMPANY'S LICENSORS OR SERVICE PROVIDERS MAKES ANY EXPRESS WARRANTIES, AND EACH OF THEM DISCLAIMS ALL IMPLIED WARRANTIES WITH RESPECT TO THE SERVICE, INCLUDING IMPLIED WARRANTIES OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NEITHER COMPANY NOR ANY OF COMPANY'S LICENSORS OR SERVICE PROVIDERS MAKES ANY WARRANTY THAT THE CONTENT IN THE SERVICE SATISFIES GOVERNMENT REGULATIONS, ADDRESSES THE NEEDS OF YOUR PERSONAL SITUATION OR IS ACCURATE, COMPLETE OR UP-TO-DATE. CONTENT IN THE SERVICE IS DEVELOPED FOR USE IN THE UNITED STATES, AND NEITHER COMPANY NOR ANY OF COMPANY'S LICENSORS OR SERVICE PROVIDERS MAKES ANY REPRESENTATION CONCERNING THE CONTENT WHEN USED IN ANY OTHER COUNTRY. 15. Limitation of Liability NEITHER COMPANY NOR ANY OF ITS LICENSORS OR SERVICE PROVIDERS MAY BE HELD LIABLE UNDER THIS AGREEMENT FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH USE OF, OR INABILITY TO USE, THE SERVICE, INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, WRONGFUL DEATH, LOST PROFITS OR DAMAGES RESULTING FROM DELAY, INTERRUPTION IN SERVICE, VIRUSES, DELETION OF FILES OR ELECTRONIC COMMUNICATIONS, OR ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE SERVICE, INCLUDING ANY CONTENT AVAILABLE ON THE SERVICE, WHETHER OR NOT THERE IS NEGLIGENCE BY COMPANY AND WHETHER OR NOT COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. NEITHER COMPANY NOR ANY OF ITS LICENSORS OR SERVICE PROVIDERS MAY BE HELD LIABLE UNDER THIS AGREEMENT FOR MORE THAN $100. THE LIMITATIONS IN THIS SECTION APPLY TO YOU ONLY TO THE EXTENT THEY ARE LAWFUL IN YOUR JURISDICTION. Beta, Evaluation or Trial Use If you have acquired a beta, free trial or evaluation subscription for use of the Service (a "Trial Use"), the following terms shall apply in connection with your Trial Use, notwithstanding anything to the contrary herein: (i) your Trial Use will be limited to the Trial period and with respect to the specific medical procedure for which you subscribe; provided however, that Company may terminate any Trial Use at any time, with or without prior notice; (ii) your Trial Use may include limitations on the use of the Service; and (iii) your account will automatically terminate at the end of the Trial Use. Trial Use may include beta or other features that may not yet be commercially available and in such case Company makes no assurances that such features will be included in the commercial version of the Service, or that such features will not be substantially modified. Notwithstanding anything to the contrary herein, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, REGARDING THE SERVICE UNDER ANY TRIAL USE AND COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT OR OTHER DAMAGES RESULTING FROM YOUR TRIAL USE. YOUR ONLY REMEDY FOR ANY BREACH OF THIS AGREEMENT BY COMPANY OR FAILURE OF THE SERVICES WITH RESPECT TO SUCH TRIAL USE IS TO TERMINATE YOUR USE OF THE SERVICE. 16. Third-party Content & Services Company may make third-party services available through the Service. Company is not responsible for and does not endorse any third-party content or services, and does not make any representations or warranties regarding their quality, content or accuracy. Company further does not endorse any third-party Service Providers (including Authorized Providers), products, services, opinions, or web sites accessed through the Service. USE OF THIRD-PARTY SERVICES AND RELIANCE ON THEIR CONTENT IS SOLELY AT YOUR OWN RISK. COMPANY MAY NOT BE HELD LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF ANY THIRD-PARTY SERVICE OR CONTENT. 17. Law and Venue These Terms of Use are governed by North Carolina law. THE EXCLUSIVE VENUE FOR ANY DISPUTE RELATING TO THE SERVICE IS THE STATE AND FEDERAL COURTS LOCATED IN WAKE COUNTY, NORTH CAROLINA. YOU AND COMPANY CONSENT TO THE SOLE PERSONAL JURISDICTION AND VENUE OF THESE COURTS. Nothing in this agreement limits either party's ability to seek equitable relief. 18. General Legal Terms For purposes of clarification, these Terms of Use are for end users of the Service. You may not transfer or assign your rights or obligations under these Terms of Use. If Company and an Authorized Provider have entered into a separate business associate or services agreement, such other agreement shall control the relationship of Company and such Authorized Provider with respect to its subject matter. Company shall not be liable for any failure or delay in the Service due to causes beyond its reasonable control, including but not limited to war, sabotage, terrorist activities, riot or other acts of civil disobedience, act of any government affecting the terms or performance hereof, accident, fire, explosion, flood, hurricane, severe weather or other acts of God, failure of telecommunication or internet service provider and denial of service attacks or similar attacks. Failure to enforce any provision will not constitute a waiver of that provision. If any provision is found unenforceable, it and any related provisions will be interpreted to best accomplish the unenforceable provision's essential purpose. The other provisions of these Terms of Use shall remain in full force and effect. 19. Third-Party Device and Application Terms. If you are accessing the Service via an application on a device provided by Apple, Inc., Google, Inc., Samsung, Inc., Microsoft Corporation, BlackBerry Limited, or any other applicable service provider that provides the Service via a web-based or mobile-based application (each a "Third-Party Device Company"), or an application obtained through any of the Third-Party Device Company’s application store (each application store an "Application Store" and each application obtained therefrom, an "Application"), the following shall apply: (a) Both you and Company acknowledge that these Terms of Use are concluded between you and Company only, and not with Third-Party Device Company, and that Third-Party Device Company is not responsible for the Application or the content therein; (b) You will only use the Application in connection with a Third-Party Device Company device that You own or control and as permitted by the Usage Rules set forth in the respective Application Store Terms of Service; (c) Both you and Company acknowledge and agree that Third-Party Device Company has no obligation whatsoever to furnish any maintenance and support services with respect to the Application; (d) In the event of any failure of the Application to conform to any applicable warranty, including those implied by law, you may notify the respective Third-Party Device Company of such failure, and Third-Party Device Company will refund the purchase price for the Application to you; and to the maximum extent permitted by applicable law, Third-Party Device Company will have no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will, as between Third-Party Device Company and Company, be Company’s sole responsibility; (e) Both you and Company acknowledge that, as between Company and Third-Party Device Company, Company, not Third-Party Device Company, is responsible for addressing your claims or the claims of any third party relating to the Application or your possession and/or use of the Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; (f) Both you and Company acknowledge and agree that, in the event of any third party claim that the Application or your possession and use of the Application infringes that third party’s intellectual property rights, Company, and not Third-Party Device Company, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim; (g) You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties; (h) Both you and Company acknowledge and agree that Third-Party Device Company and Third-Party Device Company’s subsidiaries are third party beneficiaries of these Terms of Use, and that upon your acceptance of these Terms of Use, Third-Party Device Company will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as the third party beneficiary hereof. (k) Third-Party Device Company, any of each’s respective logos and registered trademarks are trademarks of each Third-Party Device Company, as applicable. If you have any questions regarding these Terms of Use or the CareConvoy Privacy Policy, please contact us at support@higgsbosonhealth.com . Terms of Use Last modified: February 13, 2025

  • Improving Postoperative Outcomes for TAVR Patients with CareConvoy

    Reduced hospital readmissions, ER visits, and postoperative complications with CareConvoy. Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us Discover how a leading health system used CareConvoy to significantly improved postoperative outcomes for Transcatheter Aortic Valve Replacement (TAVR) patients. Improving Postoperative Outcomes for TAVR Patients with CareConvoy Discover how a leading health system used CareConvoy to significantly improved postoperative outcomes for Transcatheter Aortic Valve Replacement (TAVR) patients. Improving Postoperative Outcomes for TAVR Patients with CareConvoy First name* Last name* Email* Company name* I would like to receive updates from Higgs Boson Health regarding news, events, and product offerings. Submit

  • White Papers | Higgs Boson Health

    Discover the role of digital health in a rapidly changing healthcare landscape. Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us White Papers Explore how digital health innovations can revolutionize the healthcare landscape in our comprehensive white papers. The Role of Customized Digital Solutions in Medical Device Implant Outcomes Remote monitoring and support that improves patient outcomes and satisfaction with medical device implants. Read Now Add How Digital Companions Improve Quality of Life with Home-Use Med Devices How a patient-centric digital health companion can improve quality of life for patients managing home-use medical device treatments. Read Now Navigating the Patient Journey with Clinical-Use Medical Devices How a mobile app can connect patients to treatment centers and walk them through unique care pathways. Read Now Add Improving Medication Adherence for Pharmaceutical Therapies Boost medication adherence and PROs collected with a digital companion for pharmaceutical therapies. Read Now Optimizing Decentralized Clinical Trials Through Digital Technology How leveraging a digital companion can increase accessibility and enhance data collection in remote clinical trials. Read Now Add How a Digital Health Companion Reduces Costs for Health Systems Learn how a mobile app can reduce no-shows, cancellations, and inadequate preparation for surgeries to drive major cost savings. Read Now Read Now Reduced hospital readmissions, ER visits, and postoperative complications with CareConvoy. Improved Post-Op Outcomes for TAVR Patients Add Read Now Key insights into strategic decision-making for digital health solutions. Navigating the Build vs. Buy Decision with Patient-Facing Apps White Papers Explore how digital health innovations can revolutionize the healthcare landscape in our comprehensive white papers. CareConvoy AI Overview Considering agentics? Our newest product offering supports workflows with intelligent automation via AI-powered, integrated voice agents. The Role of Customized Digital Solutions in Medical Device Implant Outcomes Remote monitoring and support that improves patient outcomes and satisfaction with medical device implants. Navigating the Patient Journey with Clinical-Use Medical Devices How a mobile app can connect patients to treatment centers and walk them through unique care pathways. How Digital Companions Improve Quality of Life with Home-Use Medical Devices How a patient-centric digital health companion can improve quality of life for patients managing home-use medical device treatments. Improving Medication Adherence for Pharmaceutical Therapies Boost medication adherence and PROs collected with a digital companion for pharmaceutical therapies. Optimizing Decentralized Clinical Trials Through Digital Technology How leveraging a digital companion can increase accessibility and enhance data collection in remote clinical trials. How a Digital Health Companion for Patients Reduces Costs for Health Systems Learn how a mobile app can reduce no-shows, cancellations, and inadequate preparation for surgeries to drive major cost savings. The Digital Health Playbook Learn how top medtech companies implement digital solutions to support their patients, healthcare providers, and internal teams.

  • Higgs Boson Health: Transforming the Healthcare Experience

    We're transforming the healthcare experience through digital innovation. Customizable digital health companion for Med Device and Pharmaceutical companies at Higgs Boson Health. Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us Custom patient-centric therapy companions for specific care pathways. We partner with medical device and pharmaceutical companies to build treatment-specific implementations to support the entire patient journey. Learn More Our Team Knows Medicine Our founders are practicing physicians in the neurosurgical and gastroenterology spaces. And our product team brings a dynamic medical knowledge to the table as well, with several of us having worked previously in nursing, therapy, emergency medical services, medical insurance, and academia in the history of medicine. Meet Our Team We're transforming the healthcare experience through digital innovation. Learn More Explore Our Results Explore Our Results CareConvoy Canvas™ CareConvoy360™ CareConvoy® CareConvoy Our multi-modal engagement platform for healthcare systems who want to activate and educate patients throughout the complete care pathway. Learn More CareConvoy Canvas Our digital therapy companion for Medical Device and Pharmaceutical companies. Meet your patients where they are on their treatment journey, and keep them engaged with your brand from exploration to treatment and into recovery. Learn More CareConvoy 360 Full-circle clinical trial management is a reality with our CareConvoy 360 platform that serves every stakeholder: from your research team, to your remotely-managed sites, and of course, every study participant. Learn More Our Platforms CareConvoy Canvas CareConvoy360 CareConvoy CareConvoy Our multi-modal engagement platform for healthcare systems who want to activate and educate patients throughout the complete care pathway. Learn More CareConvoy Canvas Our digital therapy companion for Medical Device and Pharmaceutical companies. Meet your patients where they are on their treatment journey, and keep them engaged with your brand from exploration to treatment and into recovery. Learn More CareConvoy360 Full-circle clinical trial management is a reality with our CareConvoy 360 platform that serves every stakeholder: from your research team, to your remotely-managed sites, and of course, every study participant. Learn More Our Impact 140k+ Patients and caregivers supported by our platforms. 1.3M+ Records of patient-reported outcomes collected - that's tens of millions of data points. 7.6x Higher app user retention rate at Day 30 compared to the top health & fitness apps. 7k+ Clinical locations have patients using our platforms. Explore Our Results We're transforming the healthcare experience through digital innovation. Learn More

  • Press Release: CareConvoy | Higgs Boson Health

    Request a Demo Who We Serve Medical Device Pharmaceutical Health Systems Clinical Trials Our Impact Case Studies Whitepapers Publications Products CareConvoy CareConvoy Canvas CareConvoy360 About Us Our Mission & Values News Our Team Careers Resources Request a Demo Contact Us Higgs Boson Health Rebrands Flagship Application from Manage My Surgery to CareConvoy® [Durham, NC July 17, 2023] – Higgs Boson Health, a leading healthcare technology company, is proud to announce the rebranding of its flagship application. Formerly known as Manage My Surgery, the application will now be called CareConvoy®. This strategic rebrand reflects Higgs Boson Health's mission to provide comprehensive support to patients beyond the surgical experience, empowering them in their journey towards overall health and well-being. A Duke University spinout founded by Dr. Nandan Lad, Dr. Ziad Gellad, and Rajeev Dharmapurikar, Higgs Boson Health is at the forefront of transforming patient care. They offer innovative digital solutions that improve outcomes, enhance patient engagement, and enable seamless coordination between healthcare providers. The rebranding initiative signifies an evolution for Higgs Boson Health, showcasing its commitment to supporting patients throughout their entire healthcare journey. "We are excited to introduce CareConvoy® as the new name for our flagship application," stated Rajeev Dharmapurikar, CEO of Higgs Boson Health. "Our vision is to empower patients in taking control of their health beyond surgery, equipping them with the tools and resources to navigate their entire healthcare journey with confidence. The concept of a care convoy encapsulates the idea that patients should not navigate their healthcare alone but rather have a team of providers, caregivers, advocates, intelligent technology, and resources by their side.” CareConvoy® leverages advanced technology to facilitate communication, centralize health information, and promote active patient participation. The application offers a range of features, including appointment notifications, educational resources, medication reminders, personalized care plans, and secure messaging with healthcare professionals. These tools aim to enhance patient engagement and enable individuals to actively participate in their own healthcare decisions. By rebranding Manage My Surgery as CareConvoy®, Higgs Boson Health emphasizes its commitment to delivering holistic care solutions that extend beyond the surgical event. The new name evokes a sense of companionship, guidance, and support, emphasizing the company's commitment to standing by patients as they navigate the complexities of their healthcare continuum. "At Higgs Boson Health, we believe that healthcare should be a collaborative and continuous effort," added Mr. Dharmapurikar. "With CareConvoy®, we are empowering patients to be the captains of their own healthcare, guiding them through every step and ensuring they have the resources and support they need to thrive." The rebranding of Manage My Surgery to CareConvoy® represents a significant milestone for Higgs Boson Health, showcasing the company's commitment to patient-centric care and its unwavering dedication to transforming the healthcare landscape. The initiative aligns with the company's vision to revolutionize the way patients engage with healthcare providers, fostering a future where patient empowerment and improved outcomes take center stage. For more information about Higgs Boson Health and its innovative healthcare solutions, please visit www.higgsbosonhealth.com . Media Contact: Carolyn Ullman media@higgsbosonhealth.com

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